Skip to content

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from branonmaple.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

We do not rent or sell your personal information to marketers or others. Information that you choose to supply is used for the primary purpose of servicing your account in an efficient and orderly manner. We also may use anonymous information provided by your browser to improve the customer experiences across our retail outlet and website.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

539 Branon Road, Fairfield, VT, 05455, United States

Our Certifications

Our Maple is Certified Organic!

Vermont Certified Organic Logo - Black circle with white serif type and illustration of a crop field
USDA Certified Organic Logo - White circle with brown outline and green and white sans-serif type inside with green illustrated crop field

In general, making maple syrup is an all-natural process. But at Branon Family Maple Orchards we go above and beyond to ensure every ounce of our syrup is pure Vermont organic.

Certified by the U.S. Department of Agriculture through the Northeast Organic Farming Association, we adhere to a stringent forest management plan that ensures the health of our trees and creates a forest that’s ecologically biodiverse.

As a single-sourced maple production facility we’ve made it a top priority to know precisely where our sap comes from. That allows us to assure our customer we’re providing them with the highest-quality, natural food product.

We’re Officially a Bird Friendly Sugarbush!

Bird Friendly Badge - Illustration of a red bird in a orange circle with a green rectangle behind with white sans-serif type

Branon Family Maple Orchards has received recognition for operating a bird-friendly sugarbush! This has been achieved as part of the Bird-Friendly Maple Project, a partnership between Audubon Vermont, the Vermont Department of Forests, Parks and Recreation, and the Vermont Maple Sugar Makers’s Association.

We are a VMSMA Certified Sugarhouse!

VMSMA Certified Sugarhouse Seal - Tan and gold sans-serif type over dark green circle

We are proud to be certified through the Vermont Maple Sugar Makers’ Association Sugarhouse Certification Program — a voluntary program that recognizes producers who meet the highest standards for food safety and quality. Certification includes a thorough documentation review, on-site inspection, and verification that our sugarhouse meets strict food safety requirements.

Bird Friendly Habitat Icon showing bird illustration with white sans-serif handwriting type below
Vegan Icon showing 2 leaves illustration with white sans-serif handwriting type below
Sustainably Farmed Icon showing hands holding a leaf illustration with white sans-serif handwriting type below
Solar Powered Icon showing smiling sun illustration with white sans-serif handwriting type below
Organic Icon showing 3 leaves in a circle illustration with white sans-serif handwriting type below
Natural Icon showing maple leaf illustration with white sans-serif handwriting type below
Gluten Free Icon showing wheat illustration with white sans-serif handwriting type below
Family Owned Icon showing people and heart illustration with white sans-serif handwriting type below

Our Affiliations

Franklin County Maple Producers Logo - Green script type
VMSMA Logo - Forest green and gold hexagon with gold maple leaf, sans-serif type, and white script type inside
NFIB Logo - Dark blue sans-serif type with square graphic to left
VT NOFA Logo - Black circle with white serif type and illustration of a crop field
Vermont Land Trust Logo - Dark brown serif type with land and sun illustration to left
IMSI Logo - Orange maple leaf being tapped with encircling black sans-serif type
Vermont Specialty Foods Logo - Green, blue, purple, and orange serif type
Back To Top
Search